Shipping & Delivery Policy
This Shipping & Delivery Policy is part of our Terms & Conditions and should be read alongside our main Terms. Please review this policy carefully when purchasing our products, as it applies to any order placed with us.
1. Shipping & Delivery Options
We partner with multiple courier services for deliveries across Pakistan.
Shipping Method: Standard (3 – 8 Business Days)
Please note that all delivery times and dates are estimates and may vary.
2. Advance Payment Policy
For every orders, an advance payment is required. After confirming the order, our team will provide account details for payment. The order will be dispatched only when the payment is made and confirmation receipt of payment is provided. The advance payment for each product is different, so you must pay the advance amount according to each specific product.
Customers who have previously cancelled, rejected, or refused delivery may be required to pay a PKR 500 charge for the delivery of their previous order. This fee will be added to their new order.
3. Shipping Restrictions
- We do not deliver on weekends or public holidays.
- Third-party courier services handle all deliveries and will follow their own schedules. Specific time slots cannot be requested.
- Orders placed on Sundays or Pakistani national holidays will be processed and shipped the next working day.
4. International Shipping
We also offer international shipping. However, if you are interested in international delivery, please contact us.
5. What Happens If My Order Is Delayed?
If there is any delay in your delivery, we will notify you as soon as possible and provide a revised estimated delivery date.
6. Contact Us
If you have questions or need assistance, please reach out to us:
This policy was last updated in May 2026. Dream Glass Skincare reserves the right to amend this policy at any time.